Achieving AI Impact: Leadership Lessons for Scale, Trust, and ROI

Join Amazon best-selling author of AI: Achieving Impact,  John Napoli, along with CEO of LivePerson, John Sabino, for a practical discussion on the foundational pillars of successful, sustainable AI initiatives. This session explores the critical capabilities and platforms organizations need to build, scale, and deploy AI solutions in real-world environments.

Moving beyond AI hype, the speakers will address the realities of enterprise AI adoption, the importance of AI assurance, and how to safely deploy AI at scale with appropriate guardrails, governance, and compliance to achieve measurable ROI. Attendees will also gain insights into building and nurturing AI talent, fostering a culture of innovation and continuous learning, and applying effective communication and change management strategies to engage employees, manage resistance, and align teams for lasting impact.